Refund policy

CANCELLATION/REFUND POLICY:  

1. On your booking confirmation email, there is the option to reschedule your booking to a different day.  Please choose this option rather than cancelling your reservation and then rebooking. 

2. If you must cancel your campsite reservation, please email info@silvercitywaterworks.com at least 7 DAYS BEFORE your reservation date to receive a full refund. 

3. If you need to cancel your event-space reservation, please email info@silvercitywaterworks.com at least 14 DAYS BEFORE your reservation date to receive a full refund. 

Cancellation Details:

• No refunds are given due to the discomforts of nature, including no-shows and early checkouts.

• No refunds are given on or after the arrival date.

• Refunds will be processed using the original credit/debit card, with no exceptions.

•The cancellation policy may be amended during a Regional/National travel disruption.

• Holidays and special events may have unique deposit and/or cancellation requirements. Please email info@silvercitywaterworks.com for details.